This hotel is located close to all the activities, making it convenient for young holiday goers. The gift shop offers a variety of options for breakfast, including pastries and juice. The rooms are clean and comfortable, with a large TV for entertainment. The friendly staff goes above and beyond to ensure a pleasant stay.

Some aspects of the hotel need improvement, such as the plumbing, which caused issues in some rooms.

Location close to our family

First night the fire alarm went off two separate times after we were asleep and both alarms lasted for a period of time but no one from the front desk called us to let us know what was happening and I finally called the front desk to find out what was going and no one answered my first call and I had to call a second time and it turned out to be a flase alarm Second night we came in late around 10pm and went to our room on 10th floor, but our room keys would not open our room door then we waited 10 minutes for elevator to take us back down stairs to get new keys Breakfast food on 10th floor was stale except for the fruit and not very appetizing (wondered if eggs and meat we recycled) Felt we should have received more of an adjustment on our bill for our inconvience and lack comfort Toilet was broken and ran alot but we shut bathroom door

The hotel was just what we needed.

To grab a bite visit sharky's burrito co, it is located close by. No complaints, we can't wait to go back when in Amarillo.

This hotel offers great value for money with its affordable prices and attention to detail. The location is conveniently close to the center of activities and various restaurants. The gift shop is also a nice addition for those looking for souvenirs. The staff provides excellent service, and the rooms have been remodeled with a modern decor, offering a comfortable stay. Additionally, having breakfast included is a great perk.

A minor issue that could be improved upon.

Front desk was very helpful.

Complementary drinks from 5-7 pm no one came up to serve. Waited for hour finally went to front desk and asked if they could help. Did finally send someone for last hour. Air conditioner in room made viberating sound all night. Tv is old picture not good.

We always enjoy staying at the Ambassador Hotel. Room was large and quiet. I booked a standard queen room and was given a king with a couch and coffee table.

The Ambassador is an older hotel and needs maintenance. In our room, the tub leaked, the toilet ran, and the sink did not drain well, generating "reflux" from previous use by my husband. On the surface, the hotel looks grand. If you pay attention to detail, you will notice all the age related repairs and needed repairs. I hope that the Ambassador will decide to renovate and bring the hotel back to its former glory days. None of the items I mentioned caused any problems with noise or use. Just sad to see the hotel in this condition.

Amazing Xmas Stay!

The Xmas stay was delightful. The location was ideal, just off the freeway and easy to access. The staff was friendly and accommodating. The room was cozy and comfortable. There were beautiful Christmas decorations and holiday music playing in the lobby. We enjoyed the complimentary breakfast which included a variety of tasty items. there was a nice coffee station that was available throughout the day.

The ongoing renovations were a bit of a disappointment. The elevator was slow and there was only one working at the time.

convenient location, nicely appionted room, comfortable

Nice pool/spa. Good bedding means a lot for a restful sleep. Good breakfast buffet..

Bathroom was small and plumbing needs a little work.

The bed was incredibly comfortable, ensuring a restful night's sleep. I also appreciated the convenience of having a gift shop on-site - the staff there were friendly and helpful. Additionally, the hotel's location close to the center of activities was a big plus, making it easy to explore this city's vibrant dining scene.

Nothing, all great.

This hotel exceeded my expectations in several ways. I was impressed with the attention to detail and the modern decor of the recently remodeled rooms. The rooms were clean and comfortable, providing a cozy retreat after a day of exploring. Secondly, the location of the hotel was perfect, close to the center of activities and conveniently close to restaurants. Lastly, the breakfast included in the stay was a great bonus. The variety of options, including made-to-order omelets and waffles, ensured a satisfying start to the day.

All was satisfactory during my stay.

The location of the hotel was perfect for accessing all of the local attractions. the shuttle service provided by the hotel was a great convenience. The room was clean and spacious, and the bed was comfortable, ensuring a good night's rest. The breakfast, though simple, was adequate to start off the day.

The hotel was undergoing renovations during our stay, causing a disruption in our relaxation time. the bar music was extremely loud and obnoxious.